Customer Service
Monday to Friday, 9 a.m. to 6 p.m. Saturday by appointment.
Resellers and online orders Monday to Saturday 10am - 7pm:
For information requests at Headquarters, contact our General Switchboard Monday to Friday 9am - 6pm at this same number.
The answer to your question is probably in the Frequently Asked Questions below.
You can also contact us using the form below:
Do you have any questions?
Frequently Asked Questions
Find the answers to your most common questions here.
Can we request custom-made furniture?
Yes, we work on plans or sketches according to your projects, in accordance with our manufacturing methods and associated finishes.
Can we change the dimensions on your collections?
Yes, we have sizes available with balanced proportions and lifts, but all our collections are custom-made. Contact us for any requests based on a sample.
What is the manufacturing time?
Allow an average of 6 weeks for manufacturing from our Biarritz workshop.
Can we have it delivered?
Deliveries are organized every week from our workshops, delivery and installation in France and abroad. It is imperative to inspect the goods upon delivery. No complaints will be accepted without prior specific reservations on the delivery slip. You will also need to take photos of the problem and send them to us within 24 hours at the latest.
What maintenance should be provided for steel?
For everyday use, a damp sponge or window cleaner on a soft cloth is sufficient.
Applying Blunt France liquid wax protects against accidents and reduces signs of wear on tabletops during intensive use (tables and coffee tables).
Avoid placing hot pans or dishes directly on the steel. Use felt pads under decorative objects placed on it (avoid stone and products containing essential oils).
What maintenance should be provided for wood?
Blunt France trays are made of solid wood in one piece (no assembly).
Wood is a material that changes over time due to climatic variations depending on the region (heat and humidity).
Some variations in shape or cracks are not inherent to the workmanship but to the material and cannot be the subject of a complaint.
All our wood is treated in our workshops; it may happen that small occupants remain in the sapwood. In this case, simply apply a little xylophene to remedy their presence. These do not pose any risk to surrounding wood. The wood is varnished for interior use. Maintenance is simple; a sponge or window cleaner is sufficient.
The wood is oiled for outdoor use which allows the surface to patinate and gray over time, maintenance is possible with Blunt France products and/or on estimate at any time to restore the original appearance.
Where can we see your furniture? Do you work with professionals?
Yes, we work with about a hundred resellers and many decorators. You can contact us directly for more information or ask your usual contacts to contact us for a project.